Cookie Policy

We use the term “cookies” to refer to cookies and other similar technologies covered by the EU Directive on Privacy and Electronic Communications. This Cookie Policy should be read in conjunction with sonnen's Privacy Policy.

What is a cookie?

Cookies are small files that are stored on your computer or internet-enabled device via your browser. They allow a website to “remember” your actions or preferences over time.

Most internet browsers support cookies; however, users can configure their browsers to refuse certain types of cookies or specific cookies. Users can also delete cookies at any time.

Why do we use cookies?

We use cookies to learn more about how you interact with our content and to improve your experience when visiting our website(s). For example, cookies remember your language settings or preferences, which remain saved as default settings when you return to one of our websites.

We also use cookies to support geolocation tracking, enabling us to display the nearest Shell filling station or branch to you. In addition, cookies allow us to offer you specific content, such as videos on our website(s).

We may use insights into your behaviour on our website(s) to deliver targeted advertising to you on external websites in an effort to “remarket” our products and services.

What types of cookies do we use?

First-party and third-party cookies

We use both first-party and third-party cookies on our website.

First-party cookies are issued from the sonnen.de domain, typically used to determine language and location preferences or to provide basic site functionality.

Third-party cookies belong to and are operated by other parties, such as Shell business partners or service providers. These cookies may be required for submitting certain forms, such as job applications, or to enable advertising outside the Shell website.

Session cookies

Session cookies are temporary cookies used during your visit to the website to remember you, and they expire when you close your web browser.

Persistent cookies

Persistent cookies are used to remember your preferences on the website and remain on your desktop or internet-enabled device even after you close your browser or restart your computer. We use these cookies to analyse user behaviour and identify visitor patterns so we can improve our website functionality for you and others who visit our site(s). These cookies also allow us to deliver targeted sonnen advertising and measure the effectiveness of our site features and advertising.

How are cookies used for advertising purposes?

Cookies and advertising technologies such as web beacons, pixels, and anonymous ad network tags help us deliver more relevant sonnen ads to you. They also help us collect aggregated audit data, research, and performance reporting for sonnen's advertisers.

Pixels allow us to understand and improve ad delivery to you and to know when certain ads have been shown to you. Since your web browser may request ads and web beacons directly from ad network servers, these networks can view, edit, or set their own cookies, as if you had requested a web page from their site.

While we may create a profile of your browsing behaviour on third-party websites, we use aggregated data from third parties to show you relevant, interest-based advertising. We do not share any personal data we collect with advertisers. Further, we do not sell any Personal Information as that term is defined by the California Consumer Protection Act.

By adjusting your cookie settings, you can opt out of off-site advertising and third-party interest-based advertising. If you opt out, advertising will not be removed from the sites you visit, but the ads you see will no longer be tailored to your interests via these specific cookies.

How are third-party cookies used?

Some functions within our websites rely on third parties — for example, when you visit a page containing videos embedded from or linked to YouTube. These videos or links (and other third-party content) may contain third-party cookies. We recommend that you read the privacy statements of these third-party websites to learn about their use of cookies.

How can I reject and delete cookies?

You can choose to reject or block all or specific types of cookies set by your visit by clicking on the cookie settings on our website(s). You can also change your settings for sonnen websites and/or third-party websites by adjusting your browser settings.

Please note that most browsers automatically accept cookies. If you do not want cookies to be used, you may need to actively delete or block them. If you reject the use of cookies, you can still visit our websites, but some functions may not work properly.

For more details on deleting and rejecting cookies, and for general information about cookies, please visit www.aboutcookies.org.

By using our website without deleting or rejecting some or all cookies, you agree that we may place those cookies on your device that you have not deleted or rejected.

Cookie
Description
Type
Opt-out Link / More Details
Google Tag Manager
Google Tag Manager allows tags to be integrated centrally via a user interface. Tags are small code snippets that can track activities. Through Google Tag Manager, script codes from other tools are implemented. The Tag Manager makes it possible to control when a particular tag is triggered..
Functional
Sentry
Sentry is an error tracking and performance monitoring platform for web apps, mobile apps, and games. It is used to monitor and fix crashes in real time.
Functional
Usercentrics Consent Management Platform
Usercentrics is a consent management service. On websites and apps, Usercentrics GmbH acts as a processor to ensure proper consent management.
Functional
Zapier
Zapier is an online automation service.
Functional
gstatic.com
gstatic.com is a domain used by Google to offload static content to a different domain name in order to reduce bandwidth usage and improve network performance for the end user.
Functional
reCaptcha v3
reCAPTCHA v3 protects websites from bots. This service collects and analyses user interactions on the website to generate a score indicating suspicious behaviour.
Functional
webflow
Webflow is a service for designing and building websites.
Functional
Conversion Linker
Conversion Linker stores click data to measure conversions effectively.
Advertising and Social Media
Google Analytics 4
Google Analytics measures traffic and engagement across websites and mobile apps with customisable reports.
Analytical and Performance

Cookies partner.sonnen.de

Cookie
Description
Type
Opt-out Link / More Details
Adobe Tracking Cookies
We use Adobe Analytics to understand how users arrive at our website(s) and how they interact with us. The data is used to improve the user experience. Adobe also uses these cookies to understand which content you interact with on our websites in order to provide you with targeted advertising later.
Analytical and Performance
Google Analytics
We use Google Analytics to understand how our media campaigns perform and how you interact with our website, and to improve usability accordingly.
Analytical and Performance
Hotjar
We use the Hotjar software on our website. Hotjar Ltd. provides this analytics tool (see www.hotjar.com, Level 2, St Julian's Business Centre, 3 Elia Zammit Street, St Julian's STJ 1000, Malta, Europe). Hotjar enables the measurement and evaluation of user behaviour on our website (e.g. clicks, mouse movements, scrolling depth).
Analytical and Performance

Cookies my.sonnen.de

Cookie
Description
Type
Opt-out Link / More Details
Adobe Tracking Cookies
We use Adobe Analytics to understand how users arrive at our website(s) and how they interact with us. The data is used to improve the user experience. Adobe also uses these cookies to understand which content you interact with on our websites in order to provide you with targeted advertising later.
Analytical and Performance
Google Analytics
We use Google Analytics to understand how our media campaigns perform and how you interact with our website, and to improve usability accordingly.
Analytical and Performance
Hotjar
We use the Hotjar software on our website. Hotjar Ltd. provides this analytics tool (see www.hotjar.com, Level 2, St Julian's Business Centre, 3 Elia Zammit Street, St Julian's STJ 1000, Malta, Europe). Hotjar enables the measurement and evaluation of user behaviour on our website (e.g. clicks, mouse movements, scrolling depth).
Analytical and Performance